Plumbing Services, Heating & Air Conditioning Contractors, Electrical Contractors
Choosing a plumbing, heating, air conditioning, or electrical contractor can be especially difficult. We at D&R Plumbing,Heating & Air, Inc. would like to help make that choice a bit easier by offering you some information about our family owned company and our business practices. D&R Plumbing, Heating & Air, Inc. has been in business in Bloomington-Normal for over 6 years and is family-owned and -operated. In the course of this short time we have developed many long-term relationships with our customers which have been sustained by the virtue of integrity. More than 90% of our new customers come from referrals. Why? Because from the time our company started this business, we committed ourselves to providing the highest quality service available at a fair price. You can expect our service team to be professional and courteous, to always make sure your questions are answered, and to do the highest quality work. We offer free estimates on all types of system replacements, and we are confident you will find our prices to be competitive. We are specialists in the service and installation of plumbing systems for both residential and commercial properties along with providing quality HVAC and electrical services. We personalize our services to meet our customer's needs. No job is too large or small. We offer budget plans as needed and treat all customers as individuals. Numbers don't develop relationships; people do. That is what D&R Plumbing, Heating & Air, Inc. is all about - "BUILDING CUSTOMER RELATIONS".
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Interview Q&A
How long have you been in business?
D&R Plumbing, Heating & Air, Inc. has been in business since 2002 and is a proud member of the BBB - Better Business Bureau,PHCC - Plumbing Heating Cooling Contractors Association, QSC - Quality Service Contractors.
What is your primary product or service?
Plumbing Service - Residential/Commercial - Plumbing Remodeling, New Construction - Residential/Commercial, Sewer & Drain Cleaning, Air Condition & Heating, Electrical Services, Jetting Services, Video Camera Inspections and Locating.
How do you differentiate yourself from other businesses in your category and area?
--D&R Plumbing, Heating & Air, Inc. is available 24 hours a day, 7 days a week.
--Immediate Response – When you call us, you are going to talk to a real live person. Not an answering service from out of state, and not a recording machine.
--The best rates guaranteed – We quote at the best rates, and we'll beat any reasonable written estimate.
--NO OUTRAGEOUS FLAT RATES, At D&R Plumbing you know what you are paying and we will alway break down our prices.
--Work and satisfaction guaranteed – We are proud of our work and stand by it 100%.
--Licensed, Bonded and Insured – Over a decade of plumbing experience with all the credentials.
--Free estimates – Prices upfront and no hidden fees, only fair, honest work at the best rates.
--When an unexpected plumbing emergency happens, you need someone who can respond immediately and get the job done right. Just as important, you also need someone committed to providing the highest level of service.
At D&R Plumbing our family is all about earning your respect and repeat business. We personalize our services to meet our customer's needs. No job is too large or small. We offer budget plans as needed and treat all customers as individuals. Numbers don't develop relationships; people do - That is what D&R Plumbing is all about - BUILDING CUSTOMER RELATIONS
How many locations do you have and do you have plans to expand?
D&R Plumbing, Heating & Air, Inc. is based out of Bloomington-Normal. Our office is located @ 2245 Springfield Rd. Bloomington, IL 61701
Provide detailed directions to your location
2245 Springfield Rd. Bloomington, IL 61701
What type of payments do you accept?
Cash, Personal Checks, Mastercard, Visa, Paypal, Financing Available.
Which areas do you service?
Bloomington-Normal area. Peoria-Morton area. All of Central Illinois.
Who owns your company or runs daily operations?
D&R Plumbing, Heating & Air, Inc. is a family owned company. My wife (Deborah Folks) and I (Richard Folks) are the owners.
What are your hours of operation?
D&R Plumbing, Heating & Air, Inc. is a "True" 24 hour service company. Our normal hours are from 7:00 am - 5:00 pm Monday thru Friday. Saturday is always treated as a normal workday from 8:00 am - 4:00 pm.